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FAQ'S

I will try to solve all your doubts, for more questions or information, please send me a message: hello@luisapaints.com

  • Can I commission a custom painting?
    Of course! Painting commissions are open, you can go to the "Commissions" section for more information or send me a message.
  • What kind of art piece am I receiving?
    You will be receiving a unique handmade painting, created by me Luisa Núñez, with the oil technique with a palette knife or brush.
  • Is it possible to add a note on the painting?
    It is possible to add a note or dedication to the back of the painting, as long as it is not offensive. When you request your painting, send me the message you want me to write.
  • What is the shipping process?
    Once your painting is finished, it will be prepared to be sent in the next 5-7 business days. You will receive the tracking number for your order once it has been shipped. For more information go to the "Shipping" section.
  • What’s the difference between stretched and rolled painting?
    A rolled painting can be transported more easily, then it can be stretched on a frame at your preferred framing shop. The stretched painting is ready to hang.
  • Will my painting be hand signed?
    Yes, all paintings are signed on the front and back with my name and date.
  • How can I take care of my painting?
    Taking care of your painting is very easy, remember to keep it in a cool and dry place, away from direct sunlight. To clean it you can use a dry cloth to remove dust. Never use solvents or strong liquids to clean it.
  • How long is the process of creating the painting?
    The process of creating a painting is always going to be unique, it varies depending on factors such as size and details. I will always keep you up to date with my progress, remember that my paintings are unique pieces made by hand.
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